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Email

How to configure email on a phone or computer

Connect your account to Outlook, Thunderbird, Android or iPhone using secure settings.

Before you start

Create the mailbox first and confirm that you can sign in to Webmail.

  • Full email address and mailbox password.
  • Server names shown under Connect Devices in cPanel.

1. Open manual settings

In cPanel, open Email Accounts, choose Connect Devices and view the secure SSL settings.

2. Add the account

On the device, add an Other mail account and enter the name, address and password.

3. Configure incoming mail

Use IMAP with SSL, commonly port 993, and the server displayed by cPanel.

4. Configure outgoing mail

Use authenticated SMTP with SSL/TLS and the server and port shown by cPanel.

5. Test

Send and receive a message. Always use the full email address as the username.

Important: Use the exact values displayed in your cPanel; ports and server names may vary.

Step-by-step screenshots

Use these screens as a visual reference while following the guide in the client area.

Add the account - HostNuvem
Add the account: In Outlook, Thunderbird or your phone settings, choose to add an IMAP account. Illustrative example.
Configure incoming mail - HostNuvem
Configure incoming mail: Use IMAP, the server shown in cPanel, port 993 and SSL/TLS. Illustrative example.
Configure outgoing mail - HostNuvem
Configure outgoing mail: Use the SMTP server shown in cPanel, with authentication and SSL/TLS. Illustrative example.
Test the account - HostNuvem
Test the account: Send yourself a message and confirm that it arrives in the inbox. Illustrative example.

cPanel screenshots

Use these cPanel screens as a visual reference for the technical part of the guide.

Open Connect Devices - HostNuvem
Open Connect Devices: On the row for the correct address, open Connect Devices to view your account settings. Illustrative example.

What happens next

For certificate or authentication errors, verify device time, password and server settings before retrying.

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