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Security

How to create and download a backup

Create a copy of your files, databases and account configuration.

Before you start

Create a backup before updating WordPress, installing extensions or replacing files.

  • Enough free hosting storage.
  • A secure location on your computer for the copy.

1. Open Backups

Log in to cPanel and find Backup or Backup Wizard.

2. Choose the type

Use Full Backup for the account or download files and databases separately.

3. Generate the backup

Start generation and wait for completion. Large accounts may take longer.

4. Download it

Download the file to your computer and verify that its size is not zero.

5. Store it safely

Keep at least one copy outside the server and label it with the date.

Important: A backup stored only on the same server does not protect against every incident.

Step-by-step screenshots

Use these screens as a visual reference while following the guide in the client area.

Available backups - HostNuvem
Available backups: Open Backups to view available copies and recovery options.
Hosting service - HostNuvem
Hosting service: Confirm the affected service before downloading or requesting a restore.

cPanel screenshots

Use these cPanel screens as a visual reference for the technical part of the guide.

Backup Wizard - HostNuvem
Backup Wizard: Choose full or partial backup and download the copy to your computer.

What happens next

Periodically verify that backups can be opened and remove old server copies to preserve storage.

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